Terms and Conditions

CPD Health Courses Rights

CPD Health Courses reserves the right to change, alter, amend and update these Terms & Conditions at any time without prior notice.

By enrolling into a course and ticking the Terms & Conditions checkbox you agree to abide by the most recent version of the published Terms & Conditions. 
 
We strongly advise to read our Terms & Conditions every time you engage or interact with this website.

Definitions

CPDHC means CPD Health Courses.
 
CPD Health Courses reserves the right to change, alter, amend and update these Terms & Conditions at any time without prior notice.
By enrolling into a course and ticking the Terms & Conditions checkbox you agree to abide by the most recent version of the published Terms & Conditions. 
 
We stongly advise to read our Terms & Conditions every time you engage or interact with this website.
 
“You” infers yourself as being the user, visitor, guest or student of CPD Health Courses including all course materials & notes or the CPDHC website.
 
“Us” & “Our” infers CPD Health Courses staff, lecturers & representatives but not including any third parties that are engaged by “us” but over which we have no direct or indirect control.
 
"DN" means Dry Needling.
 
"Website" means cpdhealthcourses.com
 
"Personal Information" means all information pertaining to your name, address, email address, date of birth, bank account details, personal identification number, passwords & usernames.
 
"DN Introductory Course" means 8-hrs online theory plus 12-hr Dry Needling Introductory practical course (Friday 5pm-8pm and Saturday 8am-6pm which must be completed in succession ie Friday followed by Saturday the next day).
 
"DN Advanced Course" means 8-hrs online theory program plus 8-hr Advanced Dry Needling practical course (Sunday 8am-5pm).
 
"80-hr Dry Needling Course" means 60-hr online theory program plus 20-hr dry needling practical training. The 20-hr practical trainng comprises of Friday 5pm-8pm and Saturday 8am-6pm and Sunday 8am-5pm on the SAME weekend. Friday evening, Saturday & Sunday training must be completed in one single practical course.
 
These terms & conditions are effective from 1st January 2012.
Please read this document so that you fully understand what is required of “you” and what you can expect from “us”.
 
ISP means Internet Service Provider
 

CPDHC programs

When you book a course with CPDHC you are agreeing to the following terms and conditions.
By attending any of our theory or practical courses you are agreeing to comply with and be bound by the following terms & conditions.

The course may consist of a theory and a practical component or may be an online theory program only.

In the case of a course that consists of both theory as well as a practical component, users will not be able to split or divide course payments. Full payment is required before commencing any course.

Dry needling Course Pre-requisites

Dry Needling Course Pre-requisite

All students must demonstrate that they have a command of the English language as well as oral & written communicative skills. This is for the purpose of understanding the theory & practical content and to participate in the DN Intoductory, DN Advanced and DN RMT courses. Please click this link: English language requirements.

CPD HC reserves the right to refuse a booking on the basis that the participants qualifications & prior experience is not sufficient to safely practice on others during the practical course as well as on patients after the course.

The theory component of a course must be successfully completed prior to attending the practical component.

A period of 48 hours is normally required between completing the theory component & attending a practical session. This is to allow for completion of all administration requirements & to ensure eligibility to attend the practical component of a course. Please contact us if you would like to enrol less than 48 hours prior to the practical course.

Your place is confirmed once you receive a receipt from CPDHC by email. This receipt commences a binding agreement between “you” & CPDHC.

A Certificate of Completion will only be provided on successful completion of the theory & practical elements of a course and if full payment has been received.

CPD Health Courses Dry Needling courses are open to Physiotherapists, Osteopaths, Chiropractors, Myotherapists, GP's, Remedial Massage Therapists, Occupational Therapists, Podiatrists, Exercise Physiologists, Musculoskeletal therapists, Registered Nurses and Chinese Medicine practitioners (AHPRA registered Acupuncture division).

The DN Intoductory course is also open to Physiotherapy, Osteopathy, Chiropractic, Myotherapy, Medical, Podiatry & Chinese medicine undergraduates who are in their final year of study.

Undergraduates are unable to use dry needling therapy on patients until they have obtained professional indemnity insurance that covers them for dry needling therapy.

It is the responsibilty of the practitioner to ensure they have the relevant qualification to join their chosen Dry Needling course.

Pre-requisites for Dry Needling Advanced

The pre-requisite for enrolling into Dry Needling Advanced is to have successfully completed the CPD Health Courses Dry Needling Introductory course (or equivalent).

Pre-requisites for MLMR Advanced

The pre-requisite for enrolling into MLMR Advanced is to have successfully completed the CPD Health Courses MLMR Introductory course or equivalent. Please contact CPD HC for more information regarding eligibility.

Course accreditation

Dry Needing Introductory course accreditation

The CPD Health Courses Dry Needling Intro & Advanced courses meet the standard required for professional indemnity insurance with regards to Dry Needling Therapy and fulfil the AHPRA CPD requirements (36-CPD hours).

The Dry Needling Introductory Course was granted full accreditation by the APA (Australian Physiotherapy Association) in 2013. On successful completion of this course you will be eligible to record 20 CPD hours (40 points).

This program has been assessed by Osteopathy Australia and accredited 20 CPD hours.

This program has been assessed by the Chiropractors' Association of Australia (National) Ltd, an approved assessing body of the Chiropractic Board of Australia and allocated 20 Formal Learning Activity Hours. (20 FLA hours).

This Dry Needling course is an IRMA Approved Provider for CPE.

Dry Needing Advanced course accreditation

This program has been granted accredited by the APA (Australian Physiotherapy Association) and allocated 16 CPD hours (32 points).

The Dry Needling Advanced Course was granted full accreditation by the APA (Australian Physiotherapy Association) in 2013. On successful completion of this course you will be eligible to record 16 CPD hours (32 points).

This program has been assessed by Osteopathy Australia and accredited 16 CPD hours.

This program has been assessed by the Chiropractors' Association of Australia (National) Ltd, an approved assessing body of the Chiropractic Board of Australia and allocated 16 Formal Learning Activity Hours (16 FLA hours).

This Dry Needling course is an IRMA Approved Provider for CPE.

80-hr DN course accreditation:
This program has been granted accredited by MMA Approved Provider for CPE & granted 30 CPE hours.
This Dry Needling course is an ANTA Approved Provider for CPE (80-CPE points).
 
This Dry Needling course is recognised by MA.
 
This Dry Needling course is recognised by MAA (80-points).
 
Due to CPD Health Courses requirements, the 20-hr practical training must be completed over a single practical course: Friday evening, Saturday & Sunday of the SAME weekend.

Professional Indemnity Insurance

CPD HC advises all practitioners to check with their professional indemnity insurer before joining the course, that they will be covered to use dry needling therapy subject to successful completion of CPD Health Courses DN Introductory course / DN Advanced course / 80-hr DN course.

The CPD HC 80-hr Dry Needling course meets the standard required for professional indemnity insurance with regards to Dry Needling Therapy (including AON / Arthur J Gallagher/ Insurance House).

Pregnancy & Practitioners unable to be needled on practical course

If you are pregnant, you may attend the practical course but only needle other participants. Please inform CPD HC prior to enrolment. You'll need to bring a friend / relative who you'll needle through out the course duration.

If a Practitioners requests not to be needled on the practical course due to medical reasons then they must provide their own model who they will needle throughout the whole practical course.  
 
Please contact CPD HC prior to enrolment as an extra table may be needed (if the course is fully subscribed).
 
The model should be a friend or close relative who will need to complete the health questionnaire & consent form before attending the practical course. 
 
Please contact us if you are unable to provide a model.
 
If for any reason a practitioner withdraws their consent to be needled whilst attending the practical course they will be asked to withdraw from the practical course and reschedule their training. There's an administration cost of $100.00 if this occurs.
 
Please contact us for more more information.

Health Questionnaire & Consent forms

Please click here to view the Health Questionnaire and consent form

Course fees

Payments

All course fees are quoted in (AUD) & are inclusive of GST.

All payments must be made in Australian Dollars (AUD).

All course payments are made through CPDHC website via Stripe. You can pay via Stripe using your credit/ debit card.

CPDHC holds no credit card details including information.

CPDHC cannot be held liable for any issues related to credit card payments where there has been misuse or fraud.

A Stripe receipt will be sent to you via email after payment.

Confirmation of your booking will be sent to you via email.

Access to the online theory Program will be made available once full payment has been received (unless a payment plan has been set up).

Course fees must be paid in full before participation in the practical course (including payment plans).

Cancelling your practical course

Cancellation of a practical course: DN Introductory, DN Advanced, 80-hr DN course, DN Masterclass, Supplementary Course, MLMR, Dr Dommerholts Pelvic Pain or Common Conditions course.
 
Cancelling your course enrollment with full payment:
 
These terms & conditions do not apply if a practitioner has previously transferred their practical course enrollment to a later course date. Please see details below.
 

1. More than 31 days notice from an initial practical course commencement;

A fee equal to 50% of the course fee will be charged to the user.

2. Less than 31 days notice from an initial practical course commencement:

A fee equal to 75% of the course fee will be charged to the user.

3. Less than 7 days notice  from an initial practical course commencement:

A fee equal to 100% of the course fee will be charged to the user.

All course refund requests must be accompanied with your invoice / receipt (or another proof of identity).
 
All refunds will be issued by Paypal if the payment was made via Paypal.
 
Refunds will be made within 14 days of receiving the written request.
 
Cancelling your course enrollment with Payment Plan:
 
Please be aware that if a practitioner cancels their course enrollment with a Payment Plan (and has not Transferred or gone On Hold), a fee equal to 50% of the total payment made will be charged to the user.
 
Payment plan part payment refunds can only be made when more than 31 days notice is given from the initial practical course commencement date. 
Cancellation of your course after transferring from a previous practical course (full course payment)

Please be aware that once a practitioner transfers from their first practical course enrollment to later practical course (with full course payment) and then wishes to cancel their course enrollment, there will be a fee equal to 100% of the total course fee regardless of the time prior to the later practical course commencement.

Cancellation of your course after transferring from a previous practical course (with a payment plan)

Please be aware that once a practitioner transfers from their first practical course enrollment to later practical course (with a partial/ fully paid payment plan) and then wishes to cancel their course enrollment, course fees/ part payments cannot be refunded regardless of the time prior to the later practical course commencement.

Deferring your Practical course

80-hr Dry Needling Course: 20-hr Practical Training:
Due to CPD Health Courses course requirements, the 20-hr practical training (of the 80-hr DN course) must be completed over one single practical course: Friday evening, Saturday & Sunday of the SAME weekend.
 
If a practitioner is sick and unable to attend the Sunday training, after successfully completing the Introductory Practical Test, they must produce a Dr’s Certificate in order to defer their Advanced course enrolment to the next Advanced practical course.
 
There is no charge to defer an Advanced practical training due to medical reasons.
 
If a practitioner is unable to attend the Sunday practical training for any other reason, after successfully completing the Introductory Practical Test, they can defer their Advanced course enrolment to the next Advanced practical course.
The fee for Advanced training deferment is $350.00
 
Any practitioner who defers from the DN Advanced practical training for any reason, after successfully completing the Introductory training on Friday & Saturday will be required to attend a re-test on Saturday afternoon.
 
This is to ensure all practitioners have maintained the same level of safety necessary to attend the Advanced course training on Sunday.
 
Please note: practitioners who defer the Sunday practical training will not be able to practice Dry Needling Therapy until they have successfully completed all requirements for this 80-hr Dry Needling Course.
 
If a practitioner starts the practical training but is unable to complete the Introductory practical training and/ or the Practical Test due to sickness or other reasons, they will need to defer the practical training and arrange to attend the next available practical course.
 
They will need to complete the 20-hr practical training over one single night & weekend: Friday evening, Saturday & Sunday of the SAME weekend.
The fee for training deferment is $350.00
 
Please note: If you join a practical course that's more than 12 months after completing your online theory program, you will need to start the Online Theory program from the beginning again.

Cancellation of a practical course by us

In the unlikely event that CPDHC cancels a practical course, we will provide as much notice as possible.

If a practical course is cancelled, the enrolled participants will be offered a transfer into another practical course at no extra charge.

If there are no suitable practical courses available, enrolled participants will be offered a full refund.

CPDHC will refund payments with respect to practical course fees, less any bank or credit card fees.

CPDHC will not be liable for losses incurred such as accommodation bookings, travel arrangements or any other costs incurred by the user other than the course fees themselves.
CPD Health Courses may cancel a practical course due to unforeseen circumstances such as war, riot, industrial dispute, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions.

A decision regarding refunds will be made according to the unforeseen circumstance. CPDHC will not be liable for any other losses or costs incurred by the user other than the course fees themselves.

Cancellation of a theory program by you

Refund requests must be submitted by email.

Failure to do so may result in the forfeiture of course fees previously paid.

Requests must be accompanied with your receipt or another proof of identity.

Refunds will be issued by electronic funds transfer into the account from which the payment was made from.

Participants may need to provide their bank account details for the transfer.

Refunds will be made within 14 days of receiving the written request.

Cancellation of your pure online theory program booking;

  1. Less than 4 weeks after course payment:
    No fee will be charged whether the participant has started the online program or not.
  2. More than 4 weeks after course payment:
    An administration fee equal to 100% of the course cost will be charged whether the participant has started the online program or not.

Transfer Fees & Deadlines

Fees & Deadlines:

Dry Needling Introductory, 80-hr DN course, DN Podiatry, DN Supplementary, Dry Needling Advanced or DN Masterclass practical course:

There's a $100 Transfer Fee for any practical course transfer 15 days or more from the practical course commencement. 

There's a $200 Transfer Fee for any practical course transfer 14 days or less from the practical course commencement. 

Transfers and payment of transfer fee's need to occur prior to practical course commencement.

If a practitioner does not Transfer, go On Hold or attend the practical course they are enrolled in after requesting to Transfer or go On Hold, they can not Transfer to another practical course or go On Hold after the practical course has commenced.

Non attendance at the practical course means a practitioners enrolment is cancelled & they will need to re-enrol in another course and pay the full course fee.

Please also refer to the Transfer Information below.

Transfer Information (full payment or payment plan)

Transferring to another practical course:

DN Introductory, DN Advanced, 80-hr DN course, DN Masterclass, DN Supplementary course, MLMR, Dr Dommerholts Pelvic Pain or Common Conditions course.

Self Service transfer to another practical course:

Practitioners can self transfer to another practical course at a later date by logging in and clicking 'My Courses' and then clicking the [Transfer] link.

You can chose to transfer to another practical course in the same location at a later date or a different location. You can also chose to put your enrollment On Hold (see On Hold details below).

Once the transfer fee has been paid you'll receive a new Welcome Email and access to your online theory program will be extended. You can start the theory program where you left off.

Transferring with a Payment Plan:

If a practitioner would like to Transfer to a practical course at a later date or go On Hold, their payment plan installment must be up to date. If you're unable to make a payment but would like to transfer, please contact CPD HC: Contact Us.

If a practitioner chooses to transfer to a practical course at a later date, their payment plan installments will continue as scheduled unless an alternative arrangement is made with CPD HC by Contacting Us.

If you transfer to a practical course that's more than 12 months from your initial practical course, you will need to start the Online Theory program again.

 

Failure to make a payment installment after Transferring to another course or going On Hold:

Failure to make a payment installment on time after 3 payment due reminders, without communication with CPD HC, will cause course enrolment suspension. 

Enrolment suspension means a practitioner cannot log in on the CPD Health Courses website and they will no longer have access to the online theory program. 

The practical course enrollment will be put On Hold. Please Contact Us to gain access to theory modules and join another practical course.

Please be aware that once a practitioner Transfers to a practical course at a later date, puts their practical course enrollment On Hold or has their course enrolment Suspended and then wishes to cancel their course enrollment, there will be a fee equal to 100% of the total course fee (with full course payment or payment plan).
 

Please note: 80-hr DN Course: Transfer fees do not relate to Advanced training deferment after successful DN Introductory Practical Test completion on Saturday. Please refer to: Defering your Practical Course.

Transferring your enrollment to a colleague

A $200 transfer fee will apply when a practitioner enrols in a course but decides he/ she would like a colleague to take his/ her place instead.

On Hold Fees & Deadlines

Deadlines:

On Hold deadlines for a DN Introductory, 80-hr DN course, DN Podiatry or DN Supplementary practical course:

There's a $100 Transfer Fee for any practical course put On Hold 15 days or more from the practical course commencement. 

There's a $200 Transfer Fee for any practical course put On Hold 14 days or less from the practical course commencement. 

On Hold deadlines for a Dry Needling Advanced or Masterclass practical course: 

There's a $100 Transfer Fee for any practical course put On Hold 15 days or more from the practical course commencement. 

There's a $200 Transfer Fee for any practical course put On Hold 14 days or less from the practical course commencement. 

If a practitioner does not attend the practical course they are enrolled in and they have no communication with CPD HC before practical course commencement, they can not put their enrollment On Hold or Transfer to another practical course after the practical course has commenced.

Non attendance at the practical course means a practitioners enrolment is cancelled & they will need to re-enrol in another course and pay the full course fee.

They will need to re-enrol in another course and pay the full course fee.

There's no expiration date when putting an enrolment On Hold.

On Hold Information

Going On Hold After Oct 8th 2018
 
The On Hold Transfer fee will be charged every time an enrolment is put On Hold. 
 
Any Practitioner wishing to put their practical course enrolment On Hold after Oct 8th 2018, can do so by logging in and clicking 'My Courses' and then clicking the [Transfer] link.
 
There's a transfer fee to go On Hold ($100 or $200 dependant on the time of going On Hold before the practical course commencement date).
 
No fee will be charged to come off hold and transfer into a practical course.
 
Being On Hold Before Oct 8th 2018:
 
Practitioner who were already On Hold before Oct 8th 2018 can come off hold by logging in and clicking 'My Courses' and then clicking the [Transfer] link. There's a $100 transfer fee to transfer into a practical course.
Access to your Online Theory Program
 
Access to your online theory modules will continue for 12 months from going On Hold, so you can continue to work through the modules before transferring to a practical course.
 
You can re-join a practical course at any time, but if you join a practical that's more than 12 months after going On Hold, you will need to start the Online Theory program again.
 
If you have a payment plan, your payment schedule will continue whilst you are On Hold.
 
Once you transfer to a practical course you'll receive a new Welcome Email and access to your online theory program will continue until the practical course date.
 
Transfers to a practical course are dependant on availabilty.
 
Please be aware that once a practitioner puts their practical course enrollment On Hold and then wishes to cancel their course enrollment, there will be a fee equal to 100% of the total course fee (with full course payment or payment plan).
 
CPD HC administrators reserve the right for whatever reason and without the permission of the practitioner, to put a practitioners enrollment On Hold or to Suspend an enrolment.
Placing an enrollment On Hold when a Payment Plan installment has not been paid

If CPD HC has not received a scheduled payment plan installment whilst the practitioner is On Hold, after CPD HC has communicated with the practitioner (email or text) & received no response, CPD HC administration reserves the right to Suspend the practitioners enrolment. 

All payment plan instalments will also be put on hold.

The practitioners place on the practical course cannot be held. There will be a $100 transfer fee in order to re-gain access to the online theory program and transfer to another practical course. Payment plan installments also will need to be reinstated.

Enrolment Suspension

After requesting a Transfer on going On Hold

Suspending a Dry Needling Introductory, 80-hr DN course, DN Podiatry, DN Supplementary, Dry Needling Advanced course or Masterclass enrolment: 

If a practitioner contacts us requesting a practical course Transfer or to go On Hold but has not made a self service Transfer, gone On Hold or contacted us within 48-hrs of making the request, CPD HC reserves the right to suspend the course enrolment.

Suspending a Dry Needling Introductory, 80-hr DN course, DN Podiatry or DN Supplementary practical course 

If a practitioner contacts us requesting a practical course Transfer or to go On Hold but has not made a self service Transfer, gone On Hold  or contacted us more than 48-hrs before the practical course commencement date (2 days/ Wednesday), CPD HC reserves the right to suspend the enrolment after 5pm on the Wednesday before the practical course commencement on the Friday.

Suspending a Dry Needling Advanced or Masterclass practical course: 

If a practitioner contacts us requesting a practical course Transfer or to go On Hold but has not made a self service Transfer or gone On Hold more than 96-hrs of the practical course commencement date (4 days/ Wednesday), CPD HC reserves the right to suspend the enrolment after 5pm on the Friday before the practical course commencement on Sunday.

Practical course suspension after failing to contact CPD HC:

If CPDHC contacts a practitioner with regards to confirming practical course attendance that the practitioner is enrolled in, and CPD HC fails to get a response from the practitioner after 3 separate contacts (email or text), regardless of the time before practical course commencement, CPD HC reserves the right to suspend the practitioners practical course enrolment.

Enrolment Suspension details:

Enrolment suspension means a practitioner cannot log in on the CPD Health Courses website and they will no longer have access to the online theory program. 

Payment plan installments will continue as scheduled.  

Practitioners will need to Contact Us when they are ready to re-join the course. Transfers to another practical course are dependant on availability.
 
A practitioner will need to pay the appropriate Transfer fee or On Hold fee in order to re-gain access to the online theory and join a practical course ($100 or $200 dependant on the date of communication to Transfer/ go On Hold before the practical course commencement date).
 
You can re-join a scheduled practical course at any time, but if you join a practical course that's more than 12 months after the enrolment suspension date, you will need to start the Online Theory program again.
 
If a practitioner does not contact us with regards to Transferring or going On Hold and does not attend the practical course they are enrolled in, their enrolment will be cancelled.
 
They will need to enrol again and pay the full course fee.
 
No refunds will be given once a course enrolment has been Transferred, put On Hold or Suspended:
 
Please be aware that once a practitioner Transfers to a practical course at a later date, puts their practical course enrollment On Hold or has their course enrolment Suspended and then wishes to cancel their course enrollment, there will be a fee equal to 100% of the total course fee (with full course payment or payment plan).

Suspension after failing to make a payment

Enrolment Suspension after failing to make an Installment payment.

Failure to make a payment installment after 3 payment due reminders, without communication with CPD HC, will cause course enrolment suspension. 

A practitioner will not be able to log in on the CPD Health Courses website and they will no longer have access to the online theory program. 

The practical course enrollment will be put On Hold until the payment (s) has been made. Your place connot be saved.

You will need to Contact Us to make your payment after which you will gain access to theory modules again.

You can rejoin the practical course you were enrolled in (dependant on places available) or transfer to another practical course (Transfer fee's apply).

Please be aware that once a practitioner course enrolment has been suspended there is a cancellation fee equal to 100% of the total course fee (with full course payment or payment plan).

Enrolment Confirmation

Confirmation of Attendance

If CPD HC contacts a practitioner to confirm attendance at a Dry Needling Introductory, 80-hr DN course, DN Podiatry, DN Advanced, DN Masterclass or DN Supplementary practical course:

If CPDHC contacts a practitioner with regards to confirming practical course attendance that the practitioner is enrolled in, and CPD HC fails to get a response from the practitioner after 3 separate contacts (email or text), regardless of the time before practical course commencement, CPD HC reserves the right to suspend the practitioners practical course enrolment.

Refunds

There's a $50 administration fee applied to all refunds.

All course refund requests must be accompanied with your invoice / receipt (or another proof of identity).
 
If the payment was made via Stripe, the refund will be issued by Stripe. If the payment was made via Paypal, the refund will be issued by Paypal.  
 
Refunds will be made within 14 days of receiving the written request.
 
Please also refer to Cancelling your practical course.
 
CPD Health Courses offers 5 seperate dry needling training options;
 
  • DN Introductory Course
  • DN Advanced Course
  • DN Introductory & Advanced Bundle Course
  • 80-hr DN Course
  • DN Masterclass
  • Supplementary course
 
Students who start the DN Introductory, Advanced or 80-hr DN Online Theory program but fail to achieve the satisfactory standard required to join the DN Introductory practical course, will be eligible for a 50% course fee refund, less a $50 administration fee.
DN Introductory Course
Students who join the DN Introductory course but fail to achieve the satisfactory standard required during the practical course, will not be eligible for a course fee refund.
DN Advanced course
Students who join the DN Advanced course but fail to achieve the satisfactory standard required during the practical course, will not be eligible for a course fee refund.
DN Introductory & Advanced Bundle Course
 
DN Introductory & Advanced Bundle Course (this is NOT the 80-hr DN course- see below):
 
Students enrolled in the DN Introductory & Advanced Bundled course but fail to achieve the satisfactory standard required during the Introductory practical course, will be unable to attend the DN Advanced Course until they have successfully completed the DN Intro practical course. 
 
The DN Advanced enrollment can be deferred to a later date at no extra cost.
 
Practitioners (Physio/ Chiro/ Osteo/ GP/ Myotherapist / Chinese medicine practitioners) who fail to achieve the satisfactory standard required during the Introductory practical course and decide not to complete the DN Advanced course are eligible for a 50% refund on the DN Advanced course fee, less a $50 administration fee. (RMT's, OT's, RN's, Naturapaths are not included in this group- see below).
80-hr DN Course
 
Practitioners who join the 80-hr DN course but fail to achieve the satisfactory standard required during any part of the practical course, will not be eligible for a course fee refund.
Practitioners who join the 80-hr DN course but decide not to continue with any part of the practical course will not be eligible for a course fee refund.
Enrolment Errors
 
Practitioners who enrol & pay for a course but are deemed ineligible to attend by the Lead Presenter for any reason will not be able to apply for a course refund including;
  • Failure to meet English Language requirements
  • Unsafe practice
  • Failure to meet course pre-requistes
  • Late arrival
  • Non attendance
Supplementary Course
Practitioners who join a supplementary course but fail to achieve the satisfactory standard required during any part of the practical course, will not be eligible for a course fee refund.
If a practitioner enrols in the Supplementary Course and then decides not to attend: the same conditions apply as cancelling your course. Please refer to 'Cancellations'.

Non Attendance/ Late Attendance

Failure to attend your practical course without notice; your fees cannot be refunded.

Practitioners will need to pay another course fee to attend the practical course at a later date.

Late attendance to your practical course; your fees cannot be refunded & you will need to rebook.

Supplementary Course

There are a maximum 3 transfer/ Supplementary places available per practical course. Once these have been taken, students will be offered the next available transfer place.
 
CPD Health Courses offers 4 separate Dry Needling training options;
  • DN Introductory Course
  • DN Advanced Course
  • DN Introductory & Advanced Bundle Course
  • 80-hr DN Course
DN Introductory Course:
 
If a student fails to achieve the satisfactory standard with respect to the DN Introductory practical course, they will be offered a Supplementary Course subject to availablity.
Students will be required to complete the online theory program & practical course again regardless of the time between completing the first online theory program and joining the supplemenatry course. The cost of a Supplementary course is $350.
DN Advanced course:
 
If a student fails to achieve the satisfactory standard with respect to the DN Advanced practical course, they will be offered a Supplementary Course subject to availablity.
Students will be required to complete the online theory program & practical course again, regardless of the time between completing the first online theory program and joining the supplemenatry course. The cost of a Supplementary course is $350.
DN Introductory & Advanced Bundle Course:
 
If a Practitioner fails to achieve the satisfactory standard with respect to the DN Introductory practical course, they will be unable to attend the DN Advanced practical course until they have successfully completed the DN Intro practical course. The DN Advanced course will be put on hold until the DN Intro Supp has been successfully completed.
Practitioners will be required to complete the DN Introductory online theory program & practical course again. 
 
Practitioners will be offered a Supplementary DN Introductory Course subject to availablity. The cost of a Supplementary course is $350.00
With regards to the DN Advanced online theory program:
 
If there is more than 12 months between completing the 1st DN Advanced online theory program and enrollment in the subsequent DN Advanced course following the Supplementary Introductory course, the Practitioner will neeed to complete the DN Advanced online theory program again.
80-hr DN Course:
 
If a student fails to achieve the satisfactory standard during any part of the 80-hr DN practical course, they will be unable to continue their training.
They will be offered a Supplementary Course subject to availablity. Students will be required to complete the online theory  program & practical courses again.
The cost of a Supplementary course is $350.
 
If a student fails to achieve the satisfactory standard after attending the Supplementary DN practical course they can attend a second Supplementary DN practical course no sooner than 6 months after the Supplementary course.  This will incur an additional fee of $350.
 
Students may elect to attend a Supplementary DN course at an alternative venue subject to availabilty.

Waitlist policy for practical courses

Participants can register & place themselves on a waitlist if their chosen practical course date is full.

No payment is necessary until participants have enrolled in the practical course.

When participants are placed on a waitlist, they don’t have a place on that practical course until they are contacted by email/phone informing them of an available place on their chosen course.

Course participants need to have successfully completed the online assessment task/s at least 48 hours prior to joining the waitlisted practical course.

If a space becomes available 2 weeks before the practical course start date;

We’ll endeavour to contact waitlist participants via email/ phone, in the order that they are on the waitlist.

We’ll allow 24 hours for anyone we have contacted, to contact us before releasing the space to the website.

If a space becomes available 10 days before the practical course start date:

We’ll email everyone on the waitlist & allow 24 hours for anyone to contact us.

After that time we’ll remove all those on the waitlist & release the space to the website, thereby allowing any eligible person to book the space whilst it remains available.

If a space becomes available less than 5 days before the practical course start date:

We’ll email everyone on the waitlist to inform them of the space.

We’ll then remove all those on the waitlist & release the space to the website, thereby allowing any eligible person to book the space whilst it remains available.

CPD Health Courses reserves the right to remove anybody from any waitlist according to the above policy.

Refresher Courses

Practitioners who have successfully completed a CPD HC DN Intro course can complete a DN Intro Refresher course within 24 months of completing their initial DN Intro course for a fee of $350.00
 
Practitioners who have successfully completed a CPD HC DN Advanced course can complete a DN Advanced Refresher course within 24 months of completing their initial DN Advanced course for a fee of $175.00
 
Practitioners who have successfully completed a CPD HC 80-hr DN course can complete a 80-hr DN Refresher course within 24 months of completing their initial 80-hr DN course at a fee of $697.00
 
Places are dependant on availability. We are unable to confirm Refresher course places until 1 week before practical course commencement.
 
We advise that if a Refresher course is chosen after more than 2 years from the initial course enrollment, the online theory program should be completed again.
 
If the 80-hr DN Course course is chosen for the 1st time, the online theory needs to be completed before joining the practical course.

Places are dependant on availability.

Discounts

To receive a discount, the discount code must be applied at the time of purchase.

It is the participants responsibilty to ensure that all relevant fields are entered on the registration page & updated by the participant accordingly.

In the case where a professional body requires CPD Health Courses to offer a member discount, this discount will be honoured in full.

From time to time CPD Health Courses announces special offers & discounts that students can apply to courses they enrol in.

Where the member discount is greater than the value of any special offer or discount offered by CPD Health Courses, the difference shall be credited to the student.

Bundle discount: this discount cannot be used in conjunction with any other offer/ discount.

Send a Friend (a discount that is offered intermittently at the disgression of CPD HC)

If you're a previous CPD Health Courses DN Introductory student:

Send a friend to any of our DN Introductory courses. Once they enrol, you & your friend will receive a discount.

Your reward - you'll receive a Gift Voucher worth $50 off a Dry Needling Advanced program when your friend enrols & pays for any DNT course within 1 month of YOUR course completion.

Your friends reward - after entering the Discount Code (on the checkout page) provided by you, your friend will receive $50 off any DNT course they enrol & pay for.

The $50 discount is in addition to the current $100 discount on Dry Needling Introductory /Dry Needling Advanced courses. When the discount code / gift voucher code is added on the checkout page, the discounted course price will be automatically calculated at that time.

To receive your GV, please send us who you've refered. We'll then send you a gift voucher that can be used towards your next course (valid for 12 months after your friends purchase).

You can use your $50 discount towards our upcoming Dry Needling Advanced course once the course date has been posted on our website.

To receive any discount, the discount code/ gift voucher code must be applied at the time of course purchase.

One reward redeamable per course.

Personal possessions safety & security

CPDHC cannot be held responsible for damage and/or loss to your personal possessions while attending a practical course.

Your responsibilities

Each student that attends a CPDHC practical session must complete a Health Questionnaire & Consent Form at least 7 days prior to attending the course. Failure to do so may disqualify attendance.

CPDHC reserves the right to not award a participant with a certificate of attendance should the instructor feel that the student has not met the required standard.

CPDHC reserves the right to refuse a booking on the basis that a participants qualifications & prior experience is not sufficient in order to safely practice on others during the course as well as patients after the course.

CPDHC practical components require that each participant act as a model for another participant. They must be willing to do so in order to attend the practical session. They must also be physically able to take part in all practical sessions.

CPDHC reserves the right to remove any participant from a course if their behaviour is deemed by the tutor to be detrimental to the group, unsafe or adversely affecting the groups' enjoyment. CPDHC will not be liable for any refund in these circumstances.

Video & Photography

CPD Health Courses reserves the right to record video of all practical examinations. The purpose of recording the practical examination is to provide important feedback to practitioners about their performance. The practical examination video recordings will be made available to the therapists on request. 

CPD HC also reserves the right to take photographic images & video during practical courses. The purpose of these images is to improve products, promote courses & for research.

Students who attend a CPD HC practical session who do not wish to be photographed for the purposes of these images is to improve products, promote courses & for research need to advise us in writing 48 hours prior to the start of the practical course.

Taking photos or recording video by students attending a practical course is strictly prohibited & a breech of CPD Health Courses intellectual property copyright.

Computer hardware

Please note that CPD HC online programs are not available on ipad at present.

CPDHC takes no responsibility for failure of users to have the correct hardware to use this site. All users should read the minimum hardware requirements below prior to joining or buying eLearning Programs.

Windows PC: Operating System: Windows XP/Vista

Macintosh: Operating System: Mac OSX 10.5

An Internet connection is also required as well as the ability to listen to sound through your computer sound card & and the ability to view video through your computer video card.

The following plug-ins may be necessary if movies and animations have been used as part of your online subject:

  • PDF file reader such as Adobe Acrobat
  • Windows Media Player
  • Real Player
  • Quick Time
  • Shockwave
  • Flash Player

CPDHC cannot take any responsibility for the failure of users hardware, software or Internet connection loss, drop out or quality deterioration during any online streaming of eLearning Programs. It is up to the user to ensure sufficient Internet connection speeds & sufficient upload download permissions quota with their individual ISP. The recommended broadband speed is a minimum speed of 256/64 Kbps (Download/Upload)

Online theory Troubleshooting

Here are the most likely causes of Online Theory issues:

Recommended Browser:

Internet Speed 

  • Your internet speed is slow. To be able to view all the module slides, listen to the voiceovers & watch the video content you need a moderate to fast internet speed. Your download speed should be at least 3-5 Megabits per second. You can check your internet speed by Here. If your internet speed is less than our recommendation you should try and connect to a faster network eg home/work/friend/library/university/college. Another reason could be that you're connecting to the internet using a wireless connection. A wireless connection is significantly slower than a direct connection using a LAN cable to your modem.

Recommended Devices

  • Our Online theory program is NOT compatible with iPad or Windows Tablets. Please ensure that you use a laptop or desktop computer and that you have performed a software update.

Clearing Your Cache

  • Your browser may still use old files which can cause display or access problems. Clearing your browser cache may help our applications run better on your computer. To clear your cache please follow these instructions: Refresh your cache on a Windows Device or Mac.

Multiple Devices

  • You can use more than one device to complete your online theory eg. Start on your desktop while at work then continue to work on the theory modules using your laptop at home. However, you should make sure that you exit the program window every time you complete a Module or intend to continue working on another device using the "Exit" button.

Logging Out/In

  • In some cases, the information that goes from your computer back to our servers may get interrupted. This might cause the system to crash and require a restart. Logging out, then back in again of your program may resolve this issue. You may also wish to shut down your computer and restart as well.

Please ensure you've tried all these solutions and feel free to get back to us with any more issues. 99% of issues are resolved by trying the solutions above.

Website failure

CPDHC have taken every step to ensure that our website remains active and online at all times. However, CPDHC takes no responsibility for & will not be liable for the website being temporarily unavailable due to technical issues beyond our control. This includes our LMS, videos, audio and or any graphic or text as part of our eLearning programs.

Professional liability

CPDHC may not be held liable for any information obtained from this site, which may be used in a clinical setting. It is the sole responsibility of the user viewing or participating in this content to decide how this information is used in a clinical setting and applied to patients.

The information contained on this website and in CPDHC online eLearning programs has been prepared with the highest care, research & professional diligence.

However, the information is not designed to replace appropriate & relevant tertiary education courses & hands on practice. It is the sole responsibility of the user to ensure that they have satisfied themselves that they will apply the information provided only where they feel it is safe to do so and they have adequate training & knowledge in the skills required.

Complaints

If you have any complaints or concerns about any aspect of CPDHC eLearning programs or practical courses you should bring them to our attention as soon as possible. Once we receive your written complaint we will endeavour to rectify or resolve your concern within 7 days if possible.