• CPD Health Courses Terms & Conditions

    Definitions

    CPDHC means CPD Health Courses

    “You” infers yourself as being the user, visitor, guest or student of CPD Health Courses including all course materials & notes or the CPDHC website.

    “Us” & “Our” infers CPD Health Courses staff, lecturers & representatives but not including any third parties that are engaged by “us” but over which we have no direct or indirect control.

    Website means cpdhealthcourses.com

    Personal Information means all information pertaining to your name, address, email address, date of birth, bank account details, personal identification number, passwords & usernames.

    These terms & conditions are effective from 1st January 2012.
    Please read this document so that you fully understand what is required of “you” and what you can expect from “us”.

    ISP means Internet Service Provider

    CPDHC programs

    When you book a course with CPDHC you are agreeing to the following terms and conditions.
    By attending any of our theory or practical courses you are agreeing to comply with and be bound by the following terms & conditions.

    The course may consist of a theory and a practical component or may be an online theory program only.

    In the case of a course that consists of both theory as well as a practical component, users will not be able to split or divide course payments. Full payment is required before commencing any course.

    Course accreditation 

    Dry Needing Introductory course accreditation:

    This program is fully accredited by the APA (Australian Physiotherapy Association) and allocated 20 CPD hours (32 points).

    This program has been assessed by Osteopathy Australia and accredited 20 CPD hours.

    This program has been assessed by the Chiropractors' Association of Australia (National) Ltd, an approved assessing body of the Chiropractic Board of Australia and allocated 20 Formal Learning Activity Hours. (20 FLA hours).

    This Dry Needling course is an IRMA Approved Provider for CPE.

    Dry Needing Advanced course accreditation:

    This program has been granted accredited by the APA (Australian Physiotherapy Association) and allocated 16 CPD hours (32 points).

    This program has been assessed by Osteopathy Australia and accredited 16 CPD hours.

    This program has been assessed by the Chiropractors' Association of Australia (National) Ltd, an approved assessing body of the Chiropractic Board of Australia and allocated 16 Formal Learning Activity Hours (16 FLA hours).

    This Dry Needling course is an IRMA Approved Provider for CPE.

    DN RMT course accreditation:

    This program has been granted accredited by AAMT Approved Provider for CPE & granted 30 CPE hours.

    This Dry Needling course is an ANTA Approved Provider for CPE.

    This Dry Needling course is recognised by MA.

    This Dry Needling course is recognised by MAA.

    Professional Indemnity Insurance

    CPD HC advises all practitioners to check with their professional indemnity insurer before joining the course, that they will be covered to use dry needling therapy subject to successful completion of CPD Health Courses DN Introductory course / DN Advanced course / DN RMT course.

    If you are insured with Arthur J Gallagher please inform them that MAA (AAMT), Massage Australia and ANTA recognises & accepts the CPD Health Courses DN RMT course qualification.

    Course fees 

    Payments

    All course fees are quoted in (AUD) & are inclusive of GST.

    All payments must be made in Australian Dollars (AUD).

    All course payments are made through CPDHC website via PayPal. You do not need a PayPal account - you can pay via PayPal using your credit/ debit card.

    CPDHC holds no credit card details including information.

    CPDHC cannot be held liable for any issues related to credit card payments where there has been misuse or fraud.

    A PayPal receipt will be sent to you via email after payment.

    CPD Health Courses invoice will be sent to you via email after payment.

    Confirmation of your booking will be sent to you via email.

    Access to the online theory Program/s will be made available once full payment has been received (unless a payment plan has been set up).

    Course fees must be paid in full before participation in the practical course (including payment plans).

    Dry Needling Course Pre-requisite

    All students must demonstrate that they have a command of the English language as well as oral & written communicative skills. This is for the purpose of understanding the theory & practical content and to participate in the DN Intoductory, DN Advanced and DN RMT courses. Please click this link: English language requirements.

    CPD HC reserves the right to refuse a booking on the basis that the participants qualifications & prior experience is not sufficient to safely practice on others during the practical course as well as on patients after the course.

    The theory component of a course must be successfully completed prior to attending the practical component.

    A period of 48 hours is normally required between completing the theory component & attending a practical session. This is to allow for completion of all administration requirements & to ensure eligibility to attend the practical component of a course. Please contact us if you would like to enrol less than 48 hours prior to the practical course.

    Your place is confirmed once you receive a receipt from CPDHC by email. This receipt commences a binding agreement between “you” & CPDHC.

    A Certificate of Completion will only be provided on successful completion of the theory & practical elements of a course and if full payment has been received.

    CPD Health Courses Dry Needling courses are open to Physiotherapists, Osteopaths, Chiropractors, Myotherapists, GP's, Remedial Massage Therapists, Occupational Therapists, Podiatrists, Exercise Physiologists, Musculoskeletal therapists, Registered Nurses and Chinese Medicine practitioners (AHPRA registered Acupuncture division).

    The DN Intoductory course is also open to Physiotherapy, Osteopathy, Chiropractic, Myotherapy, Medical, Podiatry & Chinese medicine undergraduates who are in their final year of study. 

    Undergraduates are unable to use dry needling therapy on patients until they have obtained professional indemnity insurance that covers them for dry needling therapy. 

    It is the responsibilty of the practitioner to ensure they have the relevant qualification to join their chosen Dry Needling course.

    Pre-requisites for Dry Needling Advanced

    The pre-requisite for enrolling into Dry Needling Advanced is to have successfully completed the CPD Health Courses Dry Needling  Introductory course (or equivalent).

    Pre-requisites for MLMR Advanced

    The pre-requisite for enrolling into MLMR Advanced is to have successfully completed the CPD Health Courses MLMR Introductory course or equivalent. Please contact CPD HC for more information regarding  eligibility.

    Practitioner unable to be needled on the practical course

    If a Practitioners requests not to be needled on the practical course due to medical reasons (including pregnancy) then they must provide their own model who they will needle throughout the whole practical course. 

    The model should be a friend or close relative who will need to complete the health questionnaire & consent form before attending the practical course. 

    If for any reason a practitioner withdraws their consent to be needled whilst attending the practical course they will be asked to withdraw from the practical course and reschedule their training. There's an administration cost of $100.00 if this occurs.

    Please contact us for more more information.

    Refresher Courses

    Practitioners who have successfully completed a DN Intro course can complete a DN Intro Refresher course within 12 months of completing their initial DN Intro course for a fee of $175.00

    Practitioners who have successfully completed a DN Advanced course can complete a DN Advanced Refresher course within 12 months of completing their initial DN Advanced course for a fee of $175.00

    Practitioners who have successfully completed a DN RMT course can complete a DN RMT Refresher course within 12 months of completing their initial DN RMT course at a fee of $350.00

    Places are dependant on availabilty.

    Supplementary Courses 

    There are a maximum 3 transfer/ Supplementary places available per practical course. Once these have been taken, students will be offered the next available transfer place.

    CPD Health Courses offers 4 separate Dry Needling training options;

    • DN Introductory Course
    • DN Advanced Course
    • DN Introductory & Advanced Bundle Course
    • DN RMT Course
    DN Introductory Course:
    If a student fails to achieve the satisfactory standard with respect to the DN Introductory practical course, they will be offered a Supplementary Course subject to availablity.
    Students will be required to complete the online theory program & practical course again. The cost of a Supplementary course is $350.
     
    DN Advanced course:
    If a student fails to achieve the satisfactory standard with respect to the DN Advanced practical course, they will be offered a Supplementary Course subject to availablity.
    Students will be required to complete the online theory program & practical course again. The cost of a Supplementary course is $350.
     
    DN Introductory & Advanced Bundle Course:
    If a student fails to achieve the satisfactory standard with respect to the DN Introductory practical course, they will be unable to attend the DN Advanced practical course until they have successfully completed the DN Intro practical course
    Students will be required to complete the online theory programs & practical courses again. 
    They will be offered a Supplementary Course subject to availablity. The cost of a Supplementary course is $350.
     
    DN RMT Course:
    If a student fails to achieve the satisfactory standard during any part of the DN RMT practical course, they will be unable to continue their training.
    They will be offered a Supplementary Course subject to availablity. Students will be required to complete the online theory  program & practical courses again.
    The cost of a Supplementary course is $350.
     
    If a student fails to achieve the satisfactory standard after attending the Supplementary DN practical course they can attend a second Supplementary DN practical course no sooner than 6 months after the Supplementary course.  This will incur an additional fee of $350.
     
    Students may elect to attend a Supplementary DN course at an alternative venue subject to availabilty.
     

    Refunds

    CPD Health Courses offers 4 seperate dry needling training options;

    • DN Introductory Course
    • DN Advanced Course
    • DN Introductory & Advanced Bundle Course
    • DN RMT Course
    Students who start the DN Introductory, Advanced or DN RMT online theory program but fail to achieve the satisfactory standard required to join the DN Introductory practical course, will be eligible for a 50% course fee refund, less a $50 administration fee.
     
    DN Introductory course:
    Students who join the DN Introductory course but fail to achieve the satisfactory standard required during the practical course, will not be eligible for a course fee refund.
     
    DN Advanced course:
    Students who join the DN Advanced course but fail to achieve the satisfactory standard required during the practical course, will not be eligible for a course fee refund.
     
    DN Introductory & Advanced Bundle Course (this is not the DN RMT course- see below):
    Students enrolled in the DN Introductory & Advanced Bundled course but fail to achieve the satisfactory standard required during the Introductory practical course, will be unable to attend the DN Advanced Course until they have successfully completed the DN Intro practical course
     
    The DN Advanced enrollment can be deferred to a later date at no extra cost.
     
    Students who fail to achieve the satisfactory standard required during the Introductory practical course and decide not to complete the DN Advanced course are eligible for a 50% refund on the DN Advanced course fee, less a $50 administration fee.
     
    DN RMT Course (80-hour DN course):
    Students who join the DN RMT course but fail to achieve the satisfactory standard required during any part of the practical course, will not be eligible for a course fee refund.
     
    Enrolment Errors:
    Students who enrol & pay for a course but are not eligable to attend due to course pre-requiste requirements will be refunded their course fee payment minus $50 administaration fee.
     
    Students who enrol & pay for a course but are unable to attend (due to unforeseen circumstances/ enrolment in the incorrect course) will be refunded their course fee payment minus $50 administaration fee (dependant on the time of cancellation- see below) .
     

    Cancelling your practical course  

    Cancellation of a practical course: DN Introductory, DN Advanced, DN RMT, MLMR, Dr Dommerholts Pelvic Pain or Common Conditions course.

    Cancellation of your booking:

    1. More than 4 weeks from an initial practical course commencement;

    The course fee / part payment will be refunded, less a $50 cancellation fee.

    2. Less than 4 weeks from an initial practical course commencement:

    A fee equal to 50% of the course fee will be charged to the user.

    3. Less than 7 days  from an initial practical course commencement:

    A fee equal to 75% of the course fee will be charged to the user.

    Requests must be accompanied with your invoice / receipt (or another proof of identity).

    Refunds will be issued by Paypal refund or bank transfer into a nominated bank account.

    Participants will need to provide their bank account details for the transfer.

    Refunds will be made within 14 days of receiving the written request.

    Non attendance/ Late attendance:

    Failure to attend your practical course without notice; your fees cannot be refunded.

    Practitioners will need to pay another course fee to attend the practical course at a later date.

    Late attendance to your practical course; your fees cannot be refunded & you will need to rebook.

    Cancellation of your course after transferring from a previous practical course (after full course payment made) 

    Please be aware that once a student transfers from their first practical course enrollment to later practical course (with full course payment) and then wishes to cancel their course enrollment, there will be a fee equal to 50% of the total course fee regardless of the time prior to the later practical course commencement.

    Cancellation of your course after transferring from a previous practical course (with a payment plan)

    Please be aware that once a student transfers from their first practical course enrollment to later practical course (with a  partial/ fully paid  payment plan) and then wishes to cancel their course enrollment, course fees/ part payments cannot be refunded regardless of the time prior to the later practical course commencement.

    Transferring to another practical course:

    There are a maximum 3 transfer places available per practical course. Once these have been taken, students will be offered the next available transfer place.

    1. First Course Transfer:

    Transferring your 1st enrollment MORE than 4 weeks from the practical course commencement, no transfer fee will apply (unless paying with payment plan- see below).

    Transferring your 1st enrollment LESS than 4 weeks from your practical course commencement, a $50 transfer fee will apply.

    Transferring your 1st enrollment 7 days or LESS from your practical course commencement, a $100 transfer fee will apply.

    Transfer places are not guaranteed until the transfer fee has been paid.

    Students will be offered the next available transfer place.

    2. Second Course Transfer:

    Transferring your enrollment MORE than 4 weeks from the practical course commencement, a $50 transfer fee will apply.

    Transferring your enrollment LESS than 4 weeks from your practical course commencement, a $100 transfer fee will apply.

    Transfer places are not guaranteed until the transfer fee has been paid.

    3. Third or more Course Transfer:

    Transferring your enrollment on 3 or more occaisions, at any time before your practical course commencement, a $150 transfer fee will apply.

    Transferring to another practical course with a Payment Plan:

    A $50 transfer fee will apply to every practical course transfer when a practitioner has made payments with a Payment Plan. This is regardless of the date of practical course commencement.

    Transferring your 1st enrollment LESS than 1 week from your practical course commencement, a $100 transfer fee will apply (when a practitioner has made payments with a Payment Plan).

    Transferring a practical course enrollment from one practitioner to another:

    A $50 transfer fee will apply when a practitioner enrols to complete the course him/ herself but decides he/ she cannot attend & would like a colleague to take his/ her place instead.

    Cancellation of a practical course by us

    In the unlikely event that CPDHC cancels a practical course, we will provide as much notice as possible.

    If a practical course is cancelled, the enrolled participants will be offered a transfer into another practical course at no extra charge.

    If there are no suitable practical courses available, enrolled participants will be offered a full refund.

    CPDHC will refund payments with respect to practical course fees, less any bank or credit card fees.

    CPDHC will not be liable for losses incurred such as accommodation bookings, travel arrangements or any other costs incurred by the user other than the course fees themselves.
    CPD Health Courses may cancel a practical course due to unforeseen circumstances such as war, riot, industrial dispute, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions.

    A decision regarding refunds will be made according to the unforeseen circumstance. CPDHC will not be liable for any other losses or costs incurred by the user other than the course fees themselves.

    Cancellation of a theory program by you

    Refund requests must be submitted by email.

    Failure to do so may result in the forfeiture of course fees previously paid.

    Requests must be accompanied with your receipt or another proof of identity.

    Refunds will be issued by electronic funds transfer into the account from which the payment was made from.

    Participants may need to provide their bank account details for the transfer.

    Refunds will be made within 14 days of receiving the written request.

    Cancellation of your pure online theory program booking;

    1. Less than 4 weeks after course payment:
      No fee will be charged whether the participant has started the online program or not.
    2. More than 4 weeks after course payment:
      An administration fee equal to 100% of the course cost will be charged whether the participant has started the online program or not.

    Waitlist policy for practical courses

    Participants can register & place themselves on a waitlist if their chosen practical course date is full.

    No payment is necessary until participants have enrolled in the practical course.

    When participants are placed on a waitlist, they don’t have a place on that practical course until they are contacted by email/phone informing them of an available place on their chosen course.

    Course participants need to have successfully completed the online assessment task/s at least 48 hours prior to joining the waitlisted practical course.

    If a space becomes available 2 weeks before the practical course start date;

    We’ll endeavour to contact waitlist participants via email/ phone, in the order that they are on the waitlist.

    We’ll allow 24 hours for anyone we have contacted, to contact us before releasing the space to the website.

    If a space becomes available 10 days before the practical course start date:

    We’ll email everyone on the waitlist & allow 24 hours for anyone to contact us.

    After that time we’ll remove all those on the waitlist & release the space to the website, thereby allowing any eligible person to book the space whilst it remains available.

    If a space becomes available less than 5 days before the practical course start date:

    We’ll email everyone on the waitlist to inform them of the space.

    We’ll then remove all those on the waitlist & release the space to the website, thereby allowing any eligible person to book the space whilst it remains available.

    CPD Health Courses reserves the right to remove anybody from any waitlist according to the above policy.

    Discounts

    To receive a discount, the discount code must be applied at the time of purchase. 

    It is the participants responsibilty to ensure that all relevant fields are entered on the registration page & updated by the participant accordingly.

    In the case where a professional body requires CPD Health Courses to offer a member discount, this discount will be honoured in full.

    From time to time CPD Health Courses announces special offers & discounts that students can apply to courses they enrol in. 

    Where the member discount is greater than the value of any special offer or discount offered by CPD Health Courses, the difference shall be credited to the student.

    Bundle discount: this discount cannot be used in conjunction with any other offer/ discount.

    Send a Friend (a discount that is offered intermittently at the disgression of CPD HC)

    If you're a previous CPD Health Courses DN Introductory student:

    Send a friend to any of our DN Introductory courses. Once they enrol, you & your friend will receive a discount.

    Your reward - you'll receive a Gift Voucher worth $50 off a Dry Needling Advanced program when your friend enrols & pays for any DNT course within 1 month of YOUR course completion. 

    Your friends reward - after entering the Discount Code (on the checkout page) provided by you, your friend will receive $50 off any DNT course they enrol & pay for.

    The $50 discount is in addition to the current $100 discount on Dry Needling Introductory /Dry Needling Advanced courses. When the discount code / gift voucher code is added on the checkout page, the discounted course price will be automatically calculated at that time.

    To receive your GV, please send us who you've refered. We'll then send you a gift voucher that can be used towards your next course (valid for 12 months after your friends purchase).

    You can use your $50 discount towards our upcoming Dry Needling Advanced course once the course date has been posted on our website.

    To receive any discount, the discount code/ gift voucher code must be applied at the time of course purchase. 

    One reward redeamable per course.

    Personal possessions safety & security

    CPDHC cannot be held responsible for damage and/or loss to your personal possessions while attending a practical course.

    Your responsibilities

    Each student that attends a CPDHC practical session must complete a Health Questionnaire & Consent Form at least 7 days prior to attending the course. Failure to do so may disqualify attendance.

    CPDHC reserves the right to not award a participant with a certificate of attendance should the instructor feel that the student has not met the required standard.

    CPDHC reserves the right to refuse a booking on the basis that a participants qualifications & prior experience is not sufficient in order to safely practice on others during the course as well as patients after the course.

    CPDHC practical components require that each participant act as a model for another participant. They must be willing to do so in order to attend the practical session. They must also be physically able to take part in all practical sessions.

    CPDHC reserves the right to remove any participant from a course if their behaviour is deemed by the tutor to be detrimental to the group, unsafe or adversely affecting the groups' enjoyment. CPDHC will not be liable for any refund in these circumstances.

    Pregnancy & Practical Courses

    If you are pregnant, you may attend the practical course but only needle other participants. Please inform CPD HC prior to enrolment.

    Health Questionnaire and Consent forms

    Please click here to view the DN Introductory & Advanced Health Questionnaire and consent form

    Please click here to view the MLMR Health Questionnaire & consent form

    Photography

    CPD HC reserves the right to take photographic images & video during practical courses. The purposes of these images is to improve products, promote courses & for research.

    Students who attend a CPD HC practical session who do not wish to be photographed need to advise us in writing 48 hours prior to the start of the practical course.

    Taking photos or recording video by students attending a practical course is strictly prohibited & a breech of CPD Health Courses intellectual property copyright.

    Computer hardware

    Please note that CPD HC online programs are not available on ipad at present.

    CPDHC takes no responsibility for failure of users to have the correct hardware to use this site. All users should read the minimum hardware requirements below prior to joining or buying eLearning Programs.

    Windows PC: Operating System: Windows XP/Vista

    Macintosh: Operating System: Mac OSX 10.5

    An Internet connection is also required as well as the ability to listen to sound through your computer sound card & and the ability to view video through your computer video card.

    The following plug-ins may be necessary if movies and animations have been used as part of your online subject:

    PDF file reader such as Adobe Acrobat
    Windows Media Player
    Real Player
    Quick Time
    Shockwave
    Flash Player

    CPDHC cannot take any responsibility for the failure of users hardware, software or Internet connection loss, drop out or quality deterioration during any online streaming of eLearning Programs. It is up to the user to ensure sufficient Internet connection speeds & sufficient upload download permissions quota with their individual ISP. The recommended broadband speed is a minimum speed of 256/64 Kbps (Download/Upload)

    Website failure

    CPDHC have taken every step to ensure that our website remains active and online at all times. However, CPDHC takes no responsibility for & will not be liable for the website being temporarily unavailable due to technical issues beyond our control. This includes our LMS, videos, audio and or any graphic or text as part of our eLearning programs.

    Professional liability

    CPDHC may not be held liable for any information obtained from this site, which may be used in a clinical setting. It is the sole responsibility of the user viewing or participating in this content to decide how this information is used in a clinical setting and applied to patients.

    The information contained on this website and in CPDHC online eLearning programs has been prepared with the highest care, research & professional diligence.

    However, the information is not designed to replace appropriate & relevant tertiary education courses & hands on practice. It is the sole responsibility of the user to ensure that they have satisfied themselves that they will apply the information provided only where they feel it is safe to do so and they have adequate training & knowledge in the skills required.

    Complaints

    If you have any complaints or concerns about any aspect of CPDHC eLearning programs or practical courses you should bring them to our attention as soon as possible. Once we receive your written complaint we will endeavour to rectify or resolve your concern within 7 days if possible.
     

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